{"id":7160,"date":"2022-09-26T19:52:11","date_gmt":"2022-09-26T17:52:11","guid":{"rendered":"https:\/\/smarttec.de\/remote-support\/"},"modified":"2025-02-12T08:37:48","modified_gmt":"2025-02-12T07:37:48","slug":"remote-support","status":"publish","type":"page","link":"https:\/\/smarttec.de\/en\/remote-support\/","title":{"rendered":"Remote support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7160\" class=\"elementor elementor-7160 elementor-1500\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f68f46e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f68f46e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c37002a\" data-id=\"c37002a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2263622 elementor-widget elementor-widget-heading\" data-id=\"2263622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Remote support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ecee17b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ecee17b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8a1938c\" data-id=\"8a1938c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73930a2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"73930a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:70}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Online diagnostics<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6697c13 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6697c13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:140}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The smartTec Remote Support enables online diagnostics on your production equipment. With this tool, our service team can access your process machine or any module in the line via the smartControl computer.<\/p><p>Through online access, errors are quickly analyzed and resolved.<\/p><p>Additionally, smartTec Remote Support allows for secure data transfer.<\/p><p>The prerequisite for use is the free internet access of the system computer. After consultation with our service team, start the executable file there and provide us with the displayed ID and your password.<\/p><p>Download: <a href=\"https:\/\/smarttec.de\/wp-content\/uploads\/2025\/02\/smarttec-remote-support.zip\">Remote support tool<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-63fffd4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63fffd4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5d9fe33\" data-id=\"5d9fe33\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc1c38f elementor-mobile-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"dc1c38f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:250,&quot;_animation_tablet&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6Nzk4MSwidG9nZ2xlIjpmYWxzZX0%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-phone1\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request free consultation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-03a21d2\" data-id=\"03a21d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e1aeca3\" data-id=\"e1aeca3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-667c22f elementor-invisible elementor-widget elementor-widget-image\" data-id=\"667c22f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"668\" height=\"716\" src=\"https:\/\/smarttec.de\/wp-content\/uploads\/2022\/11\/remote-support-web.png\" class=\"attachment-large size-large wp-image-5051\" alt=\"\" srcset=\"https:\/\/smarttec.de\/wp-content\/uploads\/2022\/11\/remote-support-web.png 668w, https:\/\/smarttec.de\/wp-content\/uploads\/2022\/11\/remote-support-web-280x300.png 280w\" sizes=\"(max-width: 668px) 100vw, 668px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30f7ef6 elementor-widget__width-auto elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-tfimagebox\" data-id=\"30f7ef6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"tfimagebox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"tf-imagebox style-1\">\r\n\t\t\t\t<div class=\"image\"> <\/div>\r\n\t\t\t\t<div class=\"content-only \"> <\/div>\r\n\t\t\t\t<div class=\"content \">   <\/div>\r\n\t\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Online diagnostics The smartTec Remote Support enables online diagnostics on your production equipment. With this tool, our service team can access your process machine or any module in the line via the smartControl computer. Through online access, errors are quickly analyzed and resolved. Additionally, smartTec Remote Support allows for secure data transfer. The prerequisite for [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7160","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smarttec.de\/en\/wp-json\/wp\/v2\/pages\/7160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smarttec.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smarttec.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smarttec.de\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/smarttec.de\/en\/wp-json\/wp\/v2\/comments?post=7160"}],"version-history":[{"count":0,"href":"https:\/\/smarttec.de\/en\/wp-json\/wp\/v2\/pages\/7160\/revisions"}],"wp:attachment":[{"href":"https:\/\/smarttec.de\/en\/wp-json\/wp\/v2\/media?parent=7160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}