Remote support
Online diagnostics
The smartTec Remote Support enables online diagnostics on your production equipment. With this tool, our service team can access your process machine or any module in the line via the smartControl computer.
Through online access, errors are quickly analyzed and resolved.
Additionally, smartTec Remote Support allows for secure data transfer.
The prerequisite for use is the free internet access of the system computer. After consultation with our service team, start the executable file there and provide us with the displayed ID and your password.
